Educational Blog
  • How Do CDM Regulations (2015) Affect Our Business & Our Clients?

      As Managing Agents, we have always been concerned about the health & safety of all contractors and operatives working on our client’s properties. There has always been a legal obligation for contractors to ensure their safety and that of any owners or occupiers of the property and any members of the public. However, since […]

  • Insurance Premium Tax Increase Due Again From the 1st June 2017

    Insurance Premium Tax increase due again from the 1st June 2017, under measures announced in the recent Government Autumn Budget. This is the third IPT increase to be introduced in an eighteen month period. The Insurance Premium Tax (IPT) new standard rate will be due on premiums treated by the legislation as received on or after […]

  • Ways to Prevent Your Home From Being Burgled

    Security is often a hot topic in leasehold properties so this article aims to provide Leaseholders with ways to prevent your home from being burgled. In the year 2010 – 2011 there were 452,000 recorded burglaries with entry to domestic properties. Even though burglary is becoming less common due to more complex locking systems and […]

  • Insurance Premium Tax Increase Due Again From the 1st October 2016

    Once again an Insurance Premium Tax increase is due to take affect from the 1st October 2016, under measures announced in the recent Government Spring Budget. The Insurance Premium Tax (IPT) new standard rate will be due on premiums treated by the legislation as received on or after 1st October 2016, except where insurers operate a […]

  • 4.1M Leaseholders Urged To Have Their Say In National Survey

    The Leasehold Advisory Service (LEASE) in conjunction with Brady Solicitors has launched the first-ever independent national survey of the country’s 4.1 million leaseholders. The survey aims to help shape the future landscape of the leasehold property sector by providing government and regulators with insight into what needs to be done to support the vital role […]

  • Thinking of Buying a Flat?

    A recent Competition and Markets Authority study of the residential leasehold sector gave rise to several recommendations, which were supported by the Government. These included the publication of an information sheet for prospective leaseholders, to help educate buyers about the nature of leasehold and the rights and obligations of leaseholders. Estate agents selling a leasehold […]

  • Insurance Premium Tax Increase Due 1st November 2015

    Insurance Premium Tax (IPT) is due to increase from 1st November 2015, under measures announced in the recent Summer Budget. The new standard rate will be due on premiums treated by the legislation as received on or after 1st November 2015, except where insurers operate a special accounting scheme, in which case, the new standard rate […]

  • Understanding a Residents Management Company and What Being A Director Entails

    Understanding a Residents Management Company and what being a director entails is far from simple and obvious. Our aim in this blog is to give leaseholders an overview of the legal mechanism used when residents/leaseholders have obtained their own Freehold. A Resident’s Management Company (RMC) is essentially a non-profit making company formed to provide a […]


Following government guidance and in an attempt to keep our colleagues safe we have moved our staff to homeworking where possible. To ensure safety to our team and the wider community we have taken the decision  that our offices should no longer be open to the public and we would request that you do not visit our offices but communicate with us via telephone or email.

It is our intention to keep any disruption to our services to a minimum, however, as colleagues comply with the government directive to self-isolate the inevitability of significant staff and contractor illness and therefore absenteeism means that some disruption is anticipated. It is our considered opinion that delays should be expected and we would therefore ask our clients and leaseholders to be as understanding as possible during these tough times for all.

We will endeavour to ensure as little disruption possible however, during this period, we will be focusing on the essential aspects of the safety, security and running of essential services at your building whilst maintaining a degree of response to lessee queries. We therefore need your assistance in ensuring that communications with our office are limited to matters that require urgent attention during this very stressful and anxious time for the nation.

We do anticipate potential delays and disruption with the postal service, therefore if you have not already opted to receive all correspondence from us by email, we would strongly recommend that you contact us at providing your permission to ensure you are safely receiving all critical correspondence.

To ensure your calls continue to come through to us we have made some changes to our phone system. In order to get through to your key contact please note the extension numbers below for our property teams. Simply enter the extension number on your phone when prompted.

For Andrew Hargadon & Imani Robinson use Ext. 554

For Brian Collins & Sebastian Perry-Symes use Ext. 550

For Dave Wheeler & Margaret Vernam use Ext. 556

For Natasha Haisaid & Virginia Contreras use Ext. 558

For Tim Richards & Rafaela Ribeiro use Ext. 559

For Linda Clarke & Rasa Mestre use Ext. 555

For Lizzy Ellis & Imani Robinson use Ext. 554

For Richard Payne & Emma Preston use Ext. 553

For Tim Townsend & Donna Vernam use Ext. 552

For the latest government advice, please visit

We would thank you in advance for your understanding and cooperation during this unprecedented period.