Understanding a Residents Management Company and What Being A Director Entails

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Understanding a Residents Management Company and what being a director entails is far from simple and obvious. Our aim in this blog is to give leaseholders an overview of the legal mechanism used when residents/leaseholders have obtained their own Freehold.

A Resident’s Management Company (RMC) is essentially a non-profit making company formed to provide a vehicle to enable the owners within a building to undertake the management of that building for themselves. Typically, RMC’s manage the common parts of the building/estate, however this is not necessarily the limit of its responsibility. The property will more than likely have common parts which the RMC will be responsible to maintain. These could be the boundaries,structure including walls and roofs, internal areas such as hallways together with the grounds includingdriveways, gardens and gates of the development. All of these will require maintenance, insurance, lighting, cleaning etc..

The company’s responsibilities are funded by way of a contribution from the owners within the building known as a service charge and the servicesto be providedwill bedictated by the obligations set out in the lease or transfer documents. The service charge will usually cover the day to day expenditure for the property and if the lease allows, a reserve fund may be accumulated to save towards items of known major expenditure, such as roof replacement, decorations etc to be undertaken in the future.

Typically, the RMC is made up of shareholders who are also the owners of the flat/house within the block or estate. Traditionally the directors of the RMC are selected from the owners within the building; the position is voluntary and unpaid.

The RMC will have a set of Memorandum and Articles of Association which will dictate the way in which the RMCshould be run. This will include matters, among others, such as the maximum and minimum number of directors allowed, the scope and powers of the directors, the procedures for calling meetings and how the meetings should be run together with the objectives of the company.

Good directors are fundamental to the successful running of a RMC.The RMCis governed by company law and any owner wishing to sell their property may encounter difficulties should the RMC fall foul of the law, particularly should the RMCbe struck off the register at Companies House. Financial penalties may also be incurred if the RMC does not file annual accounts and annual returns to Companies House.  It is in the interest of all property owners to ensure that the RMC has a correctly elected board of directors at all times and that the RMC is fulfilling its obligations.

The board will be expected to approvethe RMC’s financial records (or ‘company accounts’) each year; a director should be able to read and understand simple  accounts as well as be willing to make clear and concise decisions about the running of the RMC and the property. From time to time directors may be required to attend board meetings to discuss the running of the property and will be expected to make decisions and consider the financial position of the RMC.This may include the setting of the service charge income required from owners, along with setting plans and income requirements for the short, medium and long-term goals of theRMC and the property it manages. It is important to understand that the RMC’s funds are separate to the service charge funds,and a separate set of annual accounts will need to be produced each year by the RMC’s accountants.

As the appointedmanaging agentwe will provide guidance withregards to the management of the development and assist the directors in coming to decisions about the running and funding of the building. From time to time the directors will require advice from a variety of other professionalsto enable informeddecisions on matters concerning the running of the property to be made, we will assist you with the appointment of these professional but the decisions will always lie with the board. It must always be appreciated that the directors are appointed to act in the interests of the RMC and its members, being the other owners in the property, and therefore it is essential that the directors make decisions in everyone’s interest and not just their own.

The role of a director comes with responsibility and we therefore always recommend that the RMC takes out aDirectors and Officers Liability Insurance policy to protect its directors against genuine mistakes that they may make.The following duties of a Director of an RMC should be noted, they are chiefly:

  • To act within the powers of the company – a director must act in accordance with the company’s constitution (i.e. the Articles of Association) and exercise his powers for the proper purpose.
  • To promote the success of company – a director must act in good faith in the way he considers and promotes the success of the company for the benefit of its shareholders/members as a whole.
  • To exercise independent judgment and not be swayed by a dominant Director.
  • To avoid conflicts of interest – a director must avoid situations which he has a direct or indirect interest that conflicts with or may conflict with the company’s interests.  For example, a Director would not be allowed to appoint a contractor or company that they have a financial interest in unless that interest is declared.
  • Not to accept benefits from third parties – a director must not accept any benefit (including a bribe) from a third party which is given because he is a director or he does or omits to anything as a director.
  • To exercise reasonable care, skill and diligence.

Following government guidance and in an attempt to keep our colleagues safe we have moved our staff to homeworking where possible. To ensure safety to our team and the wider community we have taken the decision  that our offices should no longer be open to the public and we would request that you do not visit our offices but communicate with us via telephone or email.

It is our intention to keep any disruption to our services to a minimum, however, as colleagues comply with the government directive to self-isolate the inevitability of significant staff and contractor illness and therefore absenteeism means that some disruption is anticipated. It is our considered opinion that delays should be expected and we would therefore ask our clients and leaseholders to be as understanding as possible during these tough times for all.

We will endeavour to ensure as little disruption possible however, during this period, we will be focusing on the essential aspects of the safety, security and running of essential services at your building whilst maintaining a degree of response to lessee queries. We therefore need your assistance in ensuring that communications with our office are limited to matters that require urgent attention during this very stressful and anxious time for the nation.

We do anticipate potential delays and disruption with the postal service, therefore if you have not already opted to receive all correspondence from us by email, we would strongly recommend that you contact us at admin@burnshamilton.co.uk providing your permission to ensure you are safely receiving all critical correspondence.

To ensure your calls continue to come through to us we have made some changes to our phone system. In order to get through to your key contact please note the extension numbers below for our property teams. Simply enter the extension number on your phone when prompted.

For Andrew Hargadon & Imani Robinson use Ext. 554

For Brian Colins & Ana-Maria Iacob use Ext. 550

For Dave Wheeler use Ext. 502

For Holly Tizzard & Virginia Contreras use Ext. 558

For Lizzy Ellis, Tim Richards, Rafaela Ribeiro & Nathalie Barfoot use Ext. 559

For Peter Williams & Leila Sam-Daliri use Ext. 555

For Philip Awesome & Margaret Vernam use Ext. 556

For Richard Payne & Emma Preston use Ext. 553

For Tim Townsend & Donna Vernam use Ext. 552

For the latest government advice, please visit https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

We would thank you in advance for your understanding and cooperation during this unprecedented period.